Subject Matter Experts

Kristi Bajer, RN, MSN

Kristi Bajer, RN, MSN, VP of Clinical Operations, OperaCare


Kristi started her home health career as an RN case manager. Over time she became the Director of Nursing, Administrator and most recently, Regional Director over 6 agencies in Texas. As a regional director, she facilitated four successful accreditation surveys by The Joint Commission. She created diagnosis specific programs for the top 30-day readmission DRG’s using evidence based practice and reduced her agencies readmissions by 70%. She assist ...

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Lance Danko, MSM, RHIA

Lance Danko, MSM, RHIA, Hospice Consultant


Lance is a tenured hospice professional with almost fifteen years of experience in hospice care, both in operations and sales.  He obtained his Bachelor of Science degree in Health Information Management in 1992 from the University of Pittsburgh, followed by a Master’s of Science in Management from Southern Wesleyan University in 2009.  Lance has held several leadership positions in a variety of healthcare settings with a special interest in onco ...

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Lisa Chapman, BSW

Lisa Chapman, BSW, Hospice Administrator, PruittHealth


For the last 23 years, Lisa has served the Hospice community in different roles.  She has embraced the roles of Social Worker, Volunteer Coordinator, Bereavement Coordinator, and for the last 11 years, Hospice Administrator.  Lisa leads educational and instructional programs for her employer, and this year marks her 20th year with PruittHealth Hospice of Macon. ...

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Lisa Kidd, MSN,RN, NEA-BC

Lisa Kidd, MSN,RN, NEA-BC, Administrator, Baptist Health Home Care


25 years’ experience in the home health care industry. Committed to ensuring patients achieve great outcomes by receiving high quality, coordinated care, in the appropriate setting, without duplication or unnecessary services.  Passionate about developing, promoting and supporting the growth and development of the health care professionals in our industry. ...

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Lorie Owens, COS-C

Lorie Owens, COS-C, Owner/Consultant, Healthcare Office Solutions, LLC


I am a professional consultant with more than 20 years operational and financial expertise in the healthcare industry. Three key areas of focus are project management, financial and workflow efficiencies. Services provided but not limited to medical record review and analysis, medical billing, process analysis and improvement, staff training, EHR implementation and other project management services. Currently I am providing consulting and office ...

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Mark Sharp, CPA

Mark Sharp, CPA, Partner, BKD


Mark, BKD’s Home Care & Hospice Center of Excellence coordinator, has more than 20 years of experience assisting home care and hospice providers with audits, strategic planning, accounting, cost reports, projections, operating budgets, corporate integrity, agency start-up and mergers and acquisitions.  His services include Medicare and Medicaid consulting, development of budgeting systems and performing benchmarking and productivity studies.  He ...

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