Content by Business Lines and Segments
Leadership- Decision Making
- Webinar
- 3/27/2019
- Diane Link, RN, MHA
Leaders in healthcare are faced with making decisions every day. As you grow in leadership those decisions become more complicated and more frequent. Understanding the styles of decision making, strategies to making decisions and learning from past decisions is a key leadership trait.
Leadership: Accountability- How to Stop Putting Out Fires
- Webinar
- 2/27/2019
- Diane Link, RN, MHA
Today’s leaders face changing regulations, changing pay models while also managing staff that have different work expectations. In this webinar we will look at different methods of holding staff and leaders accountable to perform at their highest level with the least amount of oversight.
Home Health Aides Impact on Outcome Improvements
- Webinar
- 2/14/2019
- Diane Link, RN, MHA
Patients and Payer sources are using the CMS Five Star Ratings and Home Health/Hospice Patient Satisfaction Scores to provide a glimpse into the agency’s quality of patient care. In this presentation we will look at the role of the Home Health Aide in Outcome Improvement and Patient Satisfaction including tips for the home health/hospice aides on how to implement changes in their care practices to help move outcome scores.
Leadership: Communication Strategies Across The Organization
- Webinar
- 1/25/2019
- Diane Link, RN, MHA
Communication issues are the most cited reason by agency leaders and staff for poor outcomes, job dissatisfaction and job turnover. Today’s leaders have multiple choices when it comes to communication from email, text messaging, traditional phone calls or even face to face meetings. But if you can’t get the word out, how is an organization supposed to move forward? In this webinar we will look at communication gaps within agencies, strategies for using communication tools effectively and techniques to communicate critical items to your direct reports.
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Emergency Preparedness: What You and Your Patient’s Need to Know to Be Safe During Emergencies
- Webinar
- 1/25/2019
- Diane Link, RN, MHA
Home health and hospice providers take care of the most vulnerable residents in our community. We need to be prepared and prepare out patients on how to respond during all types of emergencies. In this webinar we will review the CMS Emergency Preparedness Requirements with a focus on how to respond to the most common emergencies including weather emergencies, biological emergencies and man-made emergencies.
Wound Healing Basics: Pressure Ulcer (Injury) Prevention
- Webinar
- 12/4/2018
- Myra Varnado, BS, RN, CWOCN
Providing the best level of Wound Care for your patients is an expensive and daunting task. Or is it? To be an expert at Wound Care, you first must master the basics. Pressure injuries can be a painful and debilitating experience for patients, for sure. But this education session provides foundational information for establishing an effective pressure ulcer (injury) prevention program in the home health and hospice setting. Part 3 of a 4-part Series. One hour of Certified Education Credit is offered for nurses.