Business Lines

Helping your Patient Breath Easier

  •   Webinar
  •   6/27/2019
  •   Diane Link, RN, MHA

Over 16 million adults have COPD and the number increases each year at a rate of over 40%.  Home Health and Hospice providers treat COPD patients every day.  In this session we will provide insight into COPD, impact on patients activity and how the interdisciplinary team can work together to improve the quality of life.

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Engagement and Team Building

  •   Webinar
  •   4/28/2019
  •   Penny Lovitt

Leaders can’t do it on their own. You need your team engaged and able to work together to reach improved patient and operational outcomes. Sounds easy right? In this webinar we will identify leadership skills that promote engagement, ways to improve staff engagement and identify team building activities that address weaknesses in your team.

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Opioid Crisis: What Post Acute Providers Need to Know

  •   Webinar
  •   4/28/2019
  •   Diane Link, RN, MHA

Opioid crisis in America has touched many lives and impacted the way we provide care to our patients. In this webinar we will review the recent Medicare guidelines for prescribing opioids and what agencies can do to protect their staff and patients.

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Leadership: Accountability- How to Stop Putting Out Fires

  •   Webinar
  •   2/28/2019
  •   Diane Link, RN, MHA

Today’s leaders face changing regulations, changing pay models while also managing staff that have different work expectations.  In this webinar we will look at different methods of holding staff and leaders accountable to perform at their highest level with the least amount of oversight.

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Home Health Aides Impact on Outcome Improvements

  •   Webinar
  •   2/14/2019
  •   Diane Link, RN, MHA

Patients and Payer sources are using the CMS Five Star Ratings and Home Health/Hospice Patient Satisfaction Scores to provide a glimpse into the agency’s quality of patient care. In this presentation we will look at the role of the Home Health Aide in Outcome Improvement and Patient Satisfaction including tips for the home health/hospice aides on how to implement changes in their care practices to help move outcome scores.

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Leadership: Communication Strategies Across The Organization

  •   Webinar
  •   1/25/2019
  •   Diane Link, RN, MHA

Communication issues are the most cited reason by agency leaders and staff for poor outcomes, job dissatisfaction and job turnover. Today’s leaders have multiple choices when it comes to communication from email, text messaging, traditional phone calls or even face to face meetings.  But if you can’t get the word out, how is an organization supposed to move forward? In this webinar we will look at communication gaps within agencies, strategies for using communication tools effectively and techniques to communicate critical items to your direct reports.

 

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