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Business Lines

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Developing a Mentor Program

  •   Webinar
  •   6/26/2018
  •   Heather Calhoun, RN, BSN, HCS-D, COS-C, HCS-H

Clinician Retention is still one of the most significant issues with which Healthcare organizations are facing.  One reason for this is that most organizations do NOT have a formal Mentoring Program in place to ensure the happiness and tenure of their staff.  This educational webinar will teach you how to build and implement a Mentor Program in your organization.

 

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Cultural Diversity: Being Sensitive to Those We Serve

  •   Webinar
  •   6/15/2018
  •   Gilbert Marez, D.Min.

Healing is not simply treating a clinical problem of a patient. It is truly reaching the hearts and minds of human beings. If you don’t know how your patients are going to receive the clinical, mental and spiritual care that is being delivered – how can you truly impact their lives?  In this webinar, you will learn to identify various cultural signs that may increase a clinician’s and support staff’s awareness about concepts and preferences of patients of different cultural and ethnic backgrounds. Come learn how to provide true care in a manner that can be appreciated by all people!

 

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Advanced Care Planning and Goals of Care

  •   Webinar
  •   6/7/2018
  •   Melissa Abbott, RN, MSN, MHA

People view medicine as something that is supposed to save lives. But in cases of chronic disease and terminal conditions, patients often need comfort and palliative care rather than a cure. There has been a national push to rethink end-of-life care and to start recognizing that extending a person’s life may not necessarily improve their life. 

In this On Demand webinar, you can gain an understanding of why these conversations are so important to have with patients and families, and how to initiate these difficult conversations with patients and families you work with and the best way to go about doing this.

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Social Worker Edition: Good Ways to Break Bad News

  •   Webinar
  •   5/1/2018
  •   Heather Calhoun, RN, BSN, HCS-D, COS-C, HCS-H

In healthcare, especially Hospice, dealing with death and dying is a part of the job.  Yet Social Workers are left to explain what the hospital or physician did not - that hospice has been called because there is nothing else that can be done for the patient.  These are difficult conversations to have with both the patient and their family.  Just because Social Workers are used to having these conversations, that does not mean it is easy.  This webinar will teach you some techniques to discuss the delicate subject of death and dying.

 

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Good Ways to Break Bad News

  •   Webinar
  •   4/10/2018
  •   Heather Calhoun, RN, BSN, HCS-D, COS-C, HCS-H

In hospice, dealing with death and dying is a part of the job, yet often times Hospice clinicians are left to explain what the hospital or physician did not -  that hospice has been called because there is nothing else that can be done.  These are difficult conversations to have with both the patient and their family.  Just because Hospice providers are used to having these conversations, that does not mean it is easy.  This webinar will teach you some techniques to discuss the delicate subject of death and dying.

 

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Chronic Disease Education: The Key to Healthcare Organization Success

  •   Webinar
  •   3/24/2017
  •   Ginny Kenyon, RN, MN

Over the last 30 years CMS [Center for Medicaid Medicare] has warned the health care community that Medicare as it was constructed could not survive.  Because of this, there has been increased focus on service delivery options and an increasing emphasis on quality care of the chronic diseases that account for 80% of the expenses for health care insurers. 

One missing link seems to be adequate aide education or lack thereof.  To address this issue, Ginny Kenyon of Kenyon HomeCare Consulting presented this webinar on WHY healthcare organizations need to have Chronic Disease education at the heart of their strategic initiatives, and how they can access and implement this education to their staff and clinicians.

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