Content by Business Lines and Segments
Business Lines
Segments
Care Management - What to Know and Why to Care
- Webinar
- 10/4/2018
- Dew-Anne Langcaon
Care Management is both under-utilized and misunderstood. Care Managers are becoming their clients’ true partners in health for life. Care Management aims to improve a person’s experience with the healthcare system by enhancing coordination of care, eliminating duplication, and helping patients and caregivers effectively manage health conditions.
Register for this education session, and learn more about the emergence and importance of Care Management.
Optimize Your WOTC Certification and Claims
- Webinar
- 8/23/2018
- Zach Collett
This is a FREE webinar sponsored by TC Services USA.
Employers and HR managers have repeatedly expressed their dismay about missing out because their Work Opportunity Tax Credit applications weren’t handled professionally.
Home Health Care agencies are all looking for ways to increase their revenues. The Work Opportunity Tax Credit (WOTC) is the most overlooked mechanism for an improved bottom line in the industry. The Work Opportunity Tax Credit is a federal credit that allows companies to claim $2,400 to $9,600 for each eligible new hire. Completing a simple form for each new hire could earn your company hundreds-thousands of dollars in federal tax credits.
Social Determinants: The Impact on Patient Care
- Webinar
- 7/13/2018
- Christina Nuqui, MSW
Addressing the Social Determinants of health will be the most important factor of health care reform. This webinar will discuss what Social Determinants are, and how they can help you better understand your patient. In addition, we will discuss how Social Determinants affect access to health services, Re-Hospitalizations, & Individual Behaviors. An excellent and timely learning experience!
Developing a Mentor Program
- Webinar
- 6/26/2018
- Heather Calhoun, RN, BSN, HCS-D, COS-C, HCS-H
Clinician Retention is still one of the most significant issues with which Healthcare organizations are facing. One reason for this is that most organizations do NOT have a formal Mentoring Program in place to ensure the happiness and tenure of their staff. This educational webinar will teach you how to build and implement a Mentor Program in your organization.
Cultural Diversity: Being Sensitive to Those We Serve
- Webinar
- 6/15/2018
- Gilbert Marez, D.Min.
Healing is not simply treating a clinical problem of a patient. It is truly reaching the hearts and minds of human beings. If you don’t know how your patients are going to receive the clinical, mental and spiritual care that is being delivered – how can you truly impact their lives? In this webinar, you will learn to identify various cultural signs that may increase a clinician’s and support staff’s awareness about concepts and preferences of patients of different cultural and ethnic backgrounds. Come learn how to provide true care in a manner that can be appreciated by all people!
Customer Service and Quality Care
- Webinar
- 6/5/2018
- Ginny Kenyon, RN, MN
Post-acute healthcare providers are fighting battles on all fronts these days: decreased reimbursement, increased regulatory complexity, and clinician retention. Aspects of all this are out of their control – but one thing that every healthcare provider CAN control is how they treat their patients and customers. Having a structured and effective Customer Service program is not only the “right” thing to do, but it also has an impact on a provider’s ability to improve their Quality of Care.