It is expensive to recruit and hire caregivers. Losing quality employees and clinicians affects not only your bottom line, but also the continuity of care and satisfaction of your patients and their families.
So, what are the secrets to hiring and retaining the best of the best? And how do you use that process to increase sales? Ginny Kenyon, of Kenyon Homecare Consulting, has the answers and is leading this educational webinar to teach you just that.
This webinar discusses:
How to hire the very best caregivers
How to retain the caregivers
How to use the hiring process to boost sales and your reputation
In this truly motivational and insightful session on Customer Service, Steve Yeatts delivers powerful education on how to create and sustain a true culture of Customer Service and excellent Customer Experience. How your customers, or patients, feel about the services your organization provides matters now more than ever to your bottom line! Steve challenges you to take a hard and honest look at your company's customer culture - and leads you to a better place.
In this "behind the scenes" episode of the podcast, Penny Lovitt of Ohen Consulting breaks down Tripp Matthews and Lisa McFann, co-founders of Curaport, using the Hartman Value Profile.
This profile analyzes the judgement capacity of individuals (to be brief), and after completing the profile - Tripp and Lisa are analyzed by Penny on what their strengths are, how they should work well together, and what they can do to get more out of each other and their company.
Many patients that are discharged from the hospital for Home Health are at high-risk for rehospitalization, but yet little physician engagement to provide a coordinated care experience. Lisa Kidd, of Baptist Home Health Care provides education on how to develop a program that provides a safety net and true continuation of care across the different entities of the healthcare continuum: Health System, Physician, and all aspects of Home & Community Based Services.
In this enjoyable episode, Steve Yeatts joins Tripp to chat about Sales, Marketing and Leadership. We first get to know the man behind the mic: How Steve Yeatts came to be the motivational force he is today, and then discuss the necessity of "Connectors" in Sales & Marketing, Altruism vs. Capitalism in Sales, and a snippet of what to expect from his webinar coming up on Curaport on May 19th, 2016.
You can learn more about Steve and his business at www.steveyeatts.com.
Steve is also featured on Curaport in a recent article (http://www.curaport.com/articles), as well as his first of three web sessions he will be presenting on the Curaport platform (http://www.curaport.com/webinars).
As always, please subscribe to this podcast and leave a review on iTunes! For past episodes, come to www.curaport.com/podcasts.