Healing is not simply treating a clinical problem of a patient. It is truly reaching the hearts and minds of human beings. If you don’t know how your patients are going to receive the clinical, mental and spiritual care that is being delivered – how can you truly impact their lives? In this webinar, you will learn to identify various cultural signs that may increase a clinician’s and support staff’s awareness about concepts and preferences of patients of different cultural and ethnic backgrounds. Come learn how to provide true care in a manner that can be appreciated by all people!
Post-acute healthcare providers are fighting battles on all fronts these days: decreased reimbursement, increased regulatory complexity, and clinician retention. Aspects of all this are out of their control – but one thing that every healthcare provider CAN control is how they treat their patients and customers. Having a structured and effective Customer Service program is not only the “right” thing to do, but it also has an impact on a provider’s ability to improve their Quality of Care.
Since an Electronic Medical Record system in the home care and hospice space is not "shrink wrapped" software bought off the shelf at your local Best Buy, it is critical that its deployment be done well, that it be configured to each customer's business needs. In part two of Darcey's series on software implementation, she offers a broad stroke outline for team structure, with a list of specific roles and responsibilities, that has been the foundation of successful software selections and implementations for many organizations she has worked with over the years.
A debate has been brewing over the past few years surrounding the Center for Medicare and Medicaid Services (CMS) mandatory and voluntary bundled payment programs. The eventual goal is to shift healthcare providers from fee-for-service payment models to those that are value-based, the most popular being mandatory and voluntary bundled payments. Click to read it all!
Managing pain in our patients is an ongoing balancing act. Keeping those patients from unnecessary suffering is at the heart of what Homecare agencies, especially Hospice agencies, do. Yet simply prescribing and administering opioids is not always the right answer. Join us for this educational webinar that will help you learn the right Pain Management solutions and improve your understanding of Opioids.
Lower extremity amputations attributed to complexities of the diabetic foot are well demonstrated to be preventable. Knowledge regarding current preventive strategies is not widely understood or taught to staff nurses. This presentation discusses the key components of comprehensive diabetic foot assessment and management program with focus on neuropathy, peripheral arterial disease (PAD), musculoskeletal issues, and biomechanical foot abnormalities. This is Part 2 of a 2-part series.