Content by Business Lines and Segments
Whatever It Takes To Get Private Pay Patients: The Total Customer Service Program
- Webinar
- 8/4/2016
- HCAF Annual Conference
From the HCAF Conference, Eileen Freitag of Fazzi provides a dynamic presentation with clear insights and strategies for developing a total customer service program. Learn the how a "real" customer service can increase patient satisfaction and loyalty, generate more referrals and new sources of referrals, and increasing staff satisfaction and morale.
Web Marketing Made Simple
- Webinar
- 8/4/2016
- HCAF Annual Conference
A nuts-and-bolts but powerful session focused on Search Engine Optimiation for your business. Stephan Boehringer of Get The Clicks says to STOP THE INSANITY! Every year the Google gods change the way businesses appear online, affecting a company's bottom line. With all these changes about Google this and Facebook that - who has the time to keep up and run a business? Stop chasing your tail and create a simple list of marketing priorities specifically designed for your agency.
Master Marketing Plans That Attract New Clients
- Webinar
- 8/4/2016
- HCAF Annual Conference
From the HCAF Conference, this presentation will help agencies develop a marketing plan that fits their business and assists in understanding the ins-and-outs of how, to whom, and when to market. Bob Roth's step-by-step marketing process teaches the best methods for developing a plan that fits their unique needs and sets up and delivers the most effective marketing budget.
Ride the Wave with In-Home Primary Care Providers for Better Outcomes
- Webinar
- 8/3/2016
- HCAF Annual Conference
Many patients that are discharged from the hospital for Home Health are at high-risk for rehospitalization, but yet little physician engagement to provide a coordinated care experience. Lisa Kidd, of Baptist Home Health Care provides education on how to develop a program that provides a safety net and true continuation of care across the different entities of the healthcare continuum: Health System, Physician, and all aspects of Home & Community Based Services.
What Certified Home Health Can Learn from Private Duty
- Webinar
- 8/3/2016
- HCAF Annual Conference
Certified Home Health Agencies can learn a lot from Private Duty businesses. Gerry Fioriglio and Loretta Pigeon of Family Caregivers Network present this insightful session from the HCAF Conference. It is all in your midset: Certifed Agencies have Patients, while Private Duty Agencies have Clients. Learn about the other differences, and how to look, talk, operate and market your Private Duty Business.
How to Manage the Numbers: Sales Metrics that Matter!
- Webinar
- 8/3/2016
- HCAF Annual Conference
Melanie Stover, the leading expert in Home Care Sales & Marketing, helps you find the science in your sales. THere are key indicators in sales that matter - do you know your metrics? This session will focus on the top five indicators to watch for to help you achieve your sales goals!