Business Lines

Developing an Orientation Program

  •   Webinar
  •   6/12/2018
  •   Heather Calhoun, RN, BSN, HCS-D, COS-C, HCS-H

You did the work and research to find the right employee and hired them successfully.  Great!  But if that is where your organization stops, then it can be all for naught without a strong Orientation Program.  A good Orientation Program is essential to prevent a new hire with unmet needs, unanswered questions, unfulfilled expectations, and possibly an abbreviated tenure.  This education session will teach you how to structure the right Orientation Program for your agency.

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Customer Service and Quality Care

  •   Webinar
  •   6/5/2018
  •   Ginny Kenyon, RN, MN

Post-acute healthcare providers are fighting battles on all fronts these days:  decreased reimbursement, increased regulatory complexity, and clinician retention.  Aspects of all this are out of their control – but one thing that every healthcare provider CAN control is how they treat their patients and customers.  Having a structured and effective Customer Service program is not only the “right” thing to do, but it also has an impact on a provider’s ability to improve their Quality of Care.  

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Get the most out of your Technology Investment

  •   Article
  •   5/31/2018
  •   Darcey Trescone, RN

Since an Electronic Medical Record system in the home care and hospice space is not "shrink wrapped" software bought off the shelf at your local Best Buy, it is critical that its deployment be done well, that it be configured to each customer's business needs. In part two of Darcey's series on software implementation, she offers a broad stroke outline for team structure, with a list of specific roles and responsibilities, that has been the foundation of successful software selections and implementations for many organizations she has worked with over the years.

 

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Creating Value in Bundled Payments

  •   Article
  •   5/4/2018
  •   John Banks Powell, CipherHealth

A debate has been brewing over the past few years surrounding the Center for Medicare and Medicaid Services (CMS) mandatory and voluntary bundled payment programs. The eventual goal is to shift healthcare providers from fee-for-service payment models to those that are value-based, the most popular being mandatory and voluntary bundled payments.  Click to read it all!

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Chronic Disease Education: A Case Study

  •   Article
  •   4/26/2018
  •   Ginny Kenyon

 

A nursing home that educated its sub-acute staff using Kenyon HomeCare Consulting courses on chronic disease dramatically reduced hospital readmissions and improved the quality of care. Consequently, the facility was asked to participate in two ACOs and was included in a prestigious grant award.

This is a case study on this amazing turnaround.

 

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Clinical Documentation - Therapy

  •   Webinar
  •   3/15/2018
  •   Douglas Farrell, PT

The Therapy experts at Advance Rehab Management Group are back to teach you the best practices regarding correct and compliant Therapy Documentation.  This education will take you within the industry and identify potential areas of improvement in your own therapy documentation. Are you a better therapist than your notes indicate? By attending this webinar, you will have the opportunity to take a critical look at things like: the therapy you delivered and the documentation you didn’t, you’re only as good as your documentation says you are, providing better care through excellent documentation.

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