Many patients that are discharged from the hospital for Home Health are at high-risk for rehospitalization, but yet little physician engagement to provide a coordinated care experience. Lisa Kidd, of Baptist Home Health Care provides education on how to develop a program that provides a safety net and true continuation of care across the different entities of the healthcare continuum: Health System, Physician, and all aspects of Home & Community Based Services.
Caregiver training is vital to the success of any private duty home care agency. Bob Roth, of Cypress Homecare Solutions, demonstrates how he and his team have set up their Caregiver Training Lab, and how it can impact your agency by enabling you to create the model caregiver for your organization and community.
Certified Home Health Agencies can learn a lot from Private Duty businesses. Gerry Fioriglio and Loretta Pigeon of Family Caregivers Network present this insightful session from the HCAF Conference. It is all in your midset: Certifed Agencies have Patients, while Private Duty Agencies have Clients. Learn about the other differences, and how to look, talk, operate and market your Private Duty Business.
Melanie Stover, the leading expert in Home Care Sales & Marketing, helps you find the science in your sales. THere are key indicators in sales that matter - do you know your metrics? This session will focus on the top five indicators to watch for to help you achieve your sales goals!
From the HCAF Conference, Bob Roth of Cypress Homecare Solutions presents on how retaining and finding qualified caregivers is the number one challenge faced by agency owners and operators. External influences, the repeal of the companion service exemption, ACA, and increasing minimum wage all congribue to this dilemma. Learn from Bob to pick up retention and recruiting strategies, discover tools and resources that you may want to stop the bleeding and turnover.
From the HCAF Conference, nationally acclaimed expert Mary Furlong educates on designing a business plan that will accelerate your business in the next two quarters as well as the next eight quarters. What tools do you need to create a new strategic plan? How to build a business ecosystem that will drive leads and accelerate revenue - and how to use social and digital media to move your brand.