From the HCAF Conference, agencies are additing private duty to their service portfolio to capture clients in the beginning of the health delivery continuum. Consumers and referral sources prefer to work with health care providers than can offer total care, including Home Health, Hospice, and Private Duty. Matthew Capell of FHS Seniorcare Payment Solutions educates on understanding how the models of Home Health and Private Duty differ and the enormous Private Duty opportunity for HHAs.
From the HCAF Conference, speak the language of clinicians and gain more referrals! Learn specific questions from Melanie Stover to maximize sales performance. Educate your referral sources on how you are a partner for 30 days post-acute care discharge and beyond, and gain the targeted patient population you want!
Elliott Wood of Medalogix joins the podcast to talk about his recent article/blogpost on the term "Population Health" and what that REALLY means in the Home Care space. We learn about his journey to Medalogix, and spend lots of time talking through the fascinating and visionary company that is Medalogix. Elliott is a Nashville native, with a degree in Psychology from Abilene Christian University, then two semesters of graduate work in clinical psychology – then left to join HealthStream because of his love of data/analytics. Left for Medalogix because of Dan Hogan. Medalogix is 6 years old. Founded by Dan Hogan. Takes data from Home Health providers nightly, looks at patterns and predictive models to help Home Health agencies. Currently focused on different products to best leverage that data.
During our conversation, we lament the overuse of industry buzzwords (while using them ourselves, shamefully), but how to use these industry terms correctly when educating our collective audience. My children make noise in the background. His definition of how Medalogix defines it is how to keep Home Health Agencies patients, their average daily census, from getting readmitted to the hospital.
A quick discussion of an early misstep, or failure at Medalogix has turned into a burgeoning success relative to how to actually use the data that they are collecting and analyzing about Home Health agencies. I like how he talks about providing "action" to their customers rather than simply providing "value." Elliott gives us some success stories with their products Bridge and Touch. And I love their goal of driving better Clinical Conversations between caregiver and patient.
We also touch on a sensitive topic about our country's, our society's approach to end-of-life care.
This is an interview with three exceptional Sales Professionals: Steve Yeatts, Todd Shannon, and Jason Lewallen. We spoke about their approach to Sales, and what is universally true in Sales.
Craig Mandeville, founder & CEO of Forcura, and Nick Seabrook, co-founder and Principal of BlackTree Healthcare Consulting join Tripp for a discussion about the Homecare industry.
They review their experience at the Post Acute Link conference recently in Chicago; Nick does a decent job of describing what Forcura is all about. Craig does better however. Then the two of them dive deep into their joint endeavor of Revenue Cycle Optimization.
Craig & Nick then review their approach to improving the "office" side of running a Healthcare organization, and really do a great job pulling out one main point: It is about three main things: People, Process, and Technology.
Then we (kind of) argue about which of those three are most important to really improving an organization.
We also have a quick hit on the new Prior Authorization ruling from CMS.
Excited to have them on come August 25th to present this Revenue Cycle Optimization as a webinar on Curaport.
Curaport - http://www.curaport.com (awesomeness)
Forcura - https://www.forcura.com/ (Craig's company)
BlackTree Healthcare Consulting - http://blacktreehealthcareconsulting.com/ (Nick's Company)
Lincoln Healthcare - http://www.lincolnhc.com/ (hosts of the LINK Conference)
Exact Recruiting - http://exactrecruiting.com/ (Eric Scharber's company)