Business Lines

Business Lines

Segments

Education: The Key to Health Care Organizational Success

  •   Article
  •   12/15/2016
  •   Ginny Kenyon, RN, MN, Founder & CEO of Kenyon HomeCare Consulting

In today's healthcare industry, leaders are constantly seeking to understand how to best withstand the constant change and maelstrom of the healthcare arena.  Ginny Kenyon provides an excellent and well-written piece on how Education is the key to successful organizations and providers moving forward. 

Details  

All Hands On Deck: How to create a Customer-Centric Culture

  •   Webinar
  •   11/3/2016
  •   Steve Yeatts

In this truly motivational and insightful session on Customer Service, Steve Yeatts delivers powerful education on how to create and sustain a true culture of Customer Service and excellent Customer Experience.  How your customers, or patients, feel about the services your organization provides matters now more than ever to your bottom line!  Steve challenges you to take a hard and honest look at your company's customer culture - and leads you to a better place. 

  • learn the difference between Customer Service myths and realities
  • establish the right benchmarks to evaluate the level of your Customer Service
  • share and market your Customer Success stories

Details  

Optimal Revenue Cycle Management Redesign

  •   Webinar
  •   10/5/2016
  •   Nick Seabrook

Case Studies in Optimal Revenue Management Cycle Redesign is an empirical look at the results of redesigning your revenue cycle processes.  In today's volatile market, making sure you are manging your internal processes with proficiency will increase your profits and peace of mind.  Elements that will be covered in depth in this session:

  • Revenue Cycle Overview
  • Revenue Cycle Obstacles
  • Revenue Cycle Improvement
  • Case Studies of Success

Nick Seabrook and Craig Mandeville are bright and credible minds in the financial space of Healthcare.  This is a great opportunity to learn from the best!

 

Details  

Episode 16: Michael Markowitz - the Tax Credit Man

  •   Podcast
  •   9/20/2016
  •   Tripp Matthews

Michael Markowitz of TC Services USA joins the podcast in a truly educational episode.  He discusses how his company helps agencies take full advantage of the Work Opportunity Tax Credit (referred to commonly as WOTC).  This incentive pays an employer $2400 per new employee hired - as long as the new employee meets certain criteria.  Within the post-acute healthcare industry, Michael figures less than 10% of employers are taking advantage of this credit.  We try to figure out why more companies are not doing this, and he has some good insights as to why.  He also lays out the internal machinations of how the red tape works, and how his company helps take the scissors to that.

This is a very straightforward topic and something can impact you and your organization today.

Links:

Michael's company website:  http://www.tcservicesusa.com/
Michael's software website:  http://www.wotcsoftware.com

Curaport's website:  http://www.curaport.com

Details  

CMS Pre-Claim Review Demonstration

  •   Article
  •   8/18/2016
  •   Diane Link, Senior Clinical Consultant, BlackTree Healthcare Consulting

Home Health Agencies in five states are now required to submit a Pre-Claim Review to CMS before they will be fully reimbursed for the care they provide.  This article is a summation of this new regulation and how it can affect these agencies, as well as some tips to help prepare and execute new processes to accommodate the new rule.

Details  

Survey Ready in 90 Days!

  •   Webinar
  •   8/4/2016
  •   HCAF Annual Conference

Ann Olson and Kathryn Roby of Qualidigm present on the significant regulatory changes that have recently been enacted.  Home Health and Hospice providers are facing accreditation and certification surveys that are very different in content, approach, and expectation.  This session will provide you with a 90-day roadmap to survey readiness, and establishing the right approach to maintain this readiness moving forward.

Details