Business Lines

Business Lines

Segments

General Inpatient Care - How Hospice Agencies Can Get This Right

  •   Webinar
  •   4/4/2017
  •   Katie Wehri, CHPC

General Inpatient (GIP) care is one of the most targeted areas for fraud, abuse and waste in hospice, as targeted by the authorities, because it is one of the most misused levels of care. When a hospice patient is deemed by the interdisciplinary team to need this level of care, there are complex and serious medical issues that require greater levels of expertise and attention.  Although the significant majority of hospice patients never receive this level of care, it is the most scrutinized and poorly managed.

 

 

This excellent session was led by Katie Wehri, CHPC, of Healthcare Provider Solutions.  Her focus is:

 

  • Clearing up myths about how GIP should be used

  • Providing concrete, practical examples of how to and how NOT to use this level of care

  • Providing a summary of what has happened over the recent years relative to oversight activity for this level of care

 

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Chronic Disease Education: The Key to Healthcare Organization Success

  •   Webinar
  •   3/24/2017
  •   Ginny Kenyon, RN, MN

Over the last 30 years CMS [Center for Medicaid Medicare] has warned the health care community that Medicare as it was constructed could not survive.  Because of this, there has been increased focus on service delivery options and an increasing emphasis on quality care of the chronic diseases that account for 80% of the expenses for health care insurers. 

One missing link seems to be adequate aide education or lack thereof.  To address this issue, Ginny Kenyon of Kenyon HomeCare Consulting presented this webinar on WHY healthcare organizations need to have Chronic Disease education at the heart of their strategic initiatives, and how they can access and implement this education to their staff and clinicians.

Details  

Education: The Key to Health Care Organizational Success

  •   Article
  •   12/15/2016
  •   Ginny Kenyon, RN, MN, Founder & CEO of Kenyon HomeCare Consulting

In today's healthcare industry, leaders are constantly seeking to understand how to best withstand the constant change and maelstrom of the healthcare arena.  Ginny Kenyon provides an excellent and well-written piece on how Education is the key to successful organizations and providers moving forward. 

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All Hands On Deck: How to create a Customer-Centric Culture

  •   Webinar
  •   11/3/2016
  •   Steve Yeatts

In this truly motivational and insightful session on Customer Service, Steve Yeatts delivers powerful education on how to create and sustain a true culture of Customer Service and excellent Customer Experience.  How your customers, or patients, feel about the services your organization provides matters now more than ever to your bottom line!  Steve challenges you to take a hard and honest look at your company's customer culture - and leads you to a better place. 

  • learn the difference between Customer Service myths and realities
  • establish the right benchmarks to evaluate the level of your Customer Service
  • share and market your Customer Success stories

Details  

Optimal Revenue Cycle Management Redesign

  •   Webinar
  •   10/5/2016
  •   Nick Seabrook

Case Studies in Optimal Revenue Management Cycle Redesign is an empirical look at the results of redesigning your revenue cycle processes.  In today's volatile market, making sure you are manging your internal processes with proficiency will increase your profits and peace of mind.  Elements that will be covered in depth in this session:

  • Revenue Cycle Overview
  • Revenue Cycle Obstacles
  • Revenue Cycle Improvement
  • Case Studies of Success

Nick Seabrook and Craig Mandeville are bright and credible minds in the financial space of Healthcare.  This is a great opportunity to learn from the best!

 

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Episode 16: Michael Markowitz - the Tax Credit Man

  •   Podcast
  •   9/20/2016
  •   Tripp Matthews

Michael Markowitz of TC Services USA joins the podcast in a truly educational episode.  He discusses how his company helps agencies take full advantage of the Work Opportunity Tax Credit (referred to commonly as WOTC).  This incentive pays an employer $2400 per new employee hired - as long as the new employee meets certain criteria.  Within the post-acute healthcare industry, Michael figures less than 10% of employers are taking advantage of this credit.  We try to figure out why more companies are not doing this, and he has some good insights as to why.  He also lays out the internal machinations of how the red tape works, and how his company helps take the scissors to that.

This is a very straightforward topic and something can impact you and your organization today.

Links:

Michael's company website:  http://www.tcservicesusa.com/
Michael's software website:  http://www.wotcsoftware.com

Curaport's website:  http://www.curaport.com

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