Case Studies in Optimal Revenue Management Cycle Redesign is an empirical look at the results of redesigning your revenue cycle processes. In today's volatile market, making sure you are manging your internal processes with proficiency will increase your profits and peace of mind. Elements that will be covered in depth in this session:
Nick Seabrook and Craig Mandeville are bright and credible minds in the financial space of Healthcare. This is a great opportunity to learn from the best!
Michael Markowitz of TC Services USA joins the podcast in a truly educational episode. He discusses how his company helps agencies take full advantage of the Work Opportunity Tax Credit (referred to commonly as WOTC). This incentive pays an employer $2400 per new employee hired - as long as the new employee meets certain criteria. Within the post-acute healthcare industry, Michael figures less than 10% of employers are taking advantage of this credit. We try to figure out why more companies are not doing this, and he has some good insights as to why. He also lays out the internal machinations of how the red tape works, and how his company helps take the scissors to that.
This is a very straightforward topic and something can impact you and your organization today.
Michael's company website: http://www.tcservicesusa.com/
Michael's software website: http://www.wotcsoftware.com
Curaport's website: http://www.curaport.com
Home Health Agencies in five states are now required to submit a Pre-Claim Review to CMS before they will be fully reimbursed for the care they provide. This article is a summation of this new regulation and how it can affect these agencies, as well as some tips to help prepare and execute new processes to accommodate the new rule.
Ann Olson and Kathryn Roby of Qualidigm present on the significant regulatory changes that have recently been enacted. Home Health and Hospice providers are facing accreditation and certification surveys that are very different in content, approach, and expectation. This session will provide you with a 90-day roadmap to survey readiness, and establishing the right approach to maintain this readiness moving forward.
From the HCAF Conference, Eileen Freitag of Fazzi provides a dynamic presentation with clear insights and strategies for developing a total customer service program. Learn the how a "real" customer service can increase patient satisfaction and loyalty, generate more referrals and new sources of referrals, and increasing staff satisfaction and morale.
From the HCAF Conference, this presentation will help agencies develop a marketing plan that fits their business and assists in understanding the ins-and-outs of how, to whom, and when to market. Bob Roth's step-by-step marketing process teaches the best methods for developing a plan that fits their unique needs and sets up and delivers the most effective marketing budget.