Michael Markowitz of TC Services USA joins the podcast in a truly educational episode. He discusses how his company helps agencies take full advantage of the Work Opportunity Tax Credit (referred to commonly as WOTC). This incentive pays an employer $2400 per new employee hired - as long as the new employee meets certain criteria. Within the post-acute healthcare industry, Michael figures less than 10% of employers are taking advantage of this credit. We try to figure out why more companies are not doing this, and he has some good insights as to why. He also lays out the internal machinations of how the red tape works, and how his company helps take the scissors to that.
This is a very straightforward topic and something can impact you and your organization today.
Michael's company website: http://www.tcservicesusa.com/
Michael's software website: http://www.wotcsoftware.com
Curaport's website: http://www.curaport.com
Ann Olson and Kathryn Roby of Qualidigm present on the significant regulatory changes that have recently been enacted. Home Health and Hospice providers are facing accreditation and certification surveys that are very different in content, approach, and expectation. This session will provide you with a 90-day roadmap to survey readiness, and establishing the right approach to maintain this readiness moving forward.
From the HCAF Conference, Eileen Freitag of Fazzi provides a dynamic presentation with clear insights and strategies for developing a total customer service program. Learn the how a "real" customer service can increase patient satisfaction and loyalty, generate more referrals and new sources of referrals, and increasing staff satisfaction and morale.
Many patients that are discharged from the hospital for Home Health are at high-risk for rehospitalization, but yet little physician engagement to provide a coordinated care experience. Lisa Kidd, of Baptist Home Health Care provides education on how to develop a program that provides a safety net and true continuation of care across the different entities of the healthcare continuum: Health System, Physician, and all aspects of Home & Community Based Services.
From the HCAF Conference: Current home assessment tools utilized by health care professionals are limited in substance and outcomes - appearing mostly as audits or checklists. Carolyn Sithong leads this session about how these tools can limit environmental assessment capacity, while also understanding and overcoming the barriers that prevent patients from implementing home modifications that can help ensure their safety.
From the HCAF Conference, Arnie Cisneros and Kimberly McCormick of Home Health Strategic Management deliver an excellent session on new care and programming models outlined in the Affordable Care Act that have now arrived. Providers face new challenges that alter many of our historical community care delivery practices. VBP, CCJR, readmission efforts and Alternate Payment Models require a shift from volume to value. This presentation outlines the drivers that to elevate the value in your programs.