On Demand Webinars

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Developing a Mentor Program

Continuing Education This course is approved for 1 contact hour(s) of Continuing Education for: Nursing

Clinician Retention is still one of the most significant issues with which Healthcare organizations are facing.  One reason for this is that most organizations do NOT have a formal Mentoring Program in place to ensure the happiness and tenure of their staff.  This educational webinar will teach you how to build and implement a Mentor Program in your organization.

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Personal and Environmental Safety Education

Continuing Education This course is approved for 1 contact hour(s) of Continuing Education for: Nursing

At the heart of most individuals that provide care for a patient in their home is the well being and improved condition of the patient.  However, the safety of those persons is just as important and critical.  These clinicians and caregivers face an array of safety risks - overexertion, falls, car accidents, and hostile pets to name a few - that make their jobs more treacherous than those of their hospital counterparts.  This webinar educates organizations how to ensure the safety of their clinicians and patients.

 

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Cultural Diversity: Being Sensitive to Those We Serve

Continuing Education This course is approved for 1 contact hour(s) of Continuing Education for: Social Work

Healing is not simply treating a clinical problem of a patient. It is truly reaching the hearts and minds of human beings. If you don’t know how your patients are going to receive the clinical, mental and spiritual care that is being delivered – how can you truly impact their lives?  In this webinar, you will learn to identify various cultural signs that may increase a clinician’s and support staff’s awareness about concepts and preferences of patients of different cultural and ethnic backgrounds. Come learn how to provide true care in a manner that can be appreciated by all people!

 

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Developing an Orientation Program

Continuing Education This course is approved for 1 contact hour(s) of Continuing Education for: Nursing

You did the work and research to find the right employee and hired them successfully.  Great!  But if that is where your organization stops, then it can be all for naught without a strong Orientation Program.  A good Orientation Program is essential to prevent a new hire with unmet needs, unanswered questions, unfulfilled expectations, and possibly an abbreviated tenure.  This education session will teach you how to structure the right Orientation Program for your agency.

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Advanced Care Planning and Goals of Care

Continuing Education This course is approved for 1 contact hour(s) of Continuing Education for: Nursing

People view medicine as something that is supposed to save lives. But in cases of chronic disease and terminal conditions, patients often need comfort and palliative care rather than a cure. There has been a national push to rethink end-of-life care and to start recognizing that extending a person’s life may not necessarily improve their life. 

In this On Demand webinar, you can gain an understanding of why these conversations are so important to have with patients and families, and how to initiate these difficult conversations with patients and families you work with and the best way to go about doing this.

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Customer Service and Quality Care

Continuing Education This course is approved for 1 contact hour(s) of Continuing Education for: Nursing

Post-acute healthcare providers are fighting battles on all fronts these days:  decreased reimbursement, increased regulatory complexity, and clinician retention.  Aspects of all this are out of their control – but one thing that every healthcare provider CAN control is how they treat their patients and customers.  Having a structured and effective Customer Service program is not only the “right” thing to do, but it also has an impact on a provider’s ability to improve their Quality of Care.  

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