Videos

Business Lines

Segments

Why your claims are being denied: Separating the Myths and Facts

Michael McGowan of Operacare delivers this education on understanding why your claims are being denied.  CMS states more than 50% of home health claims are billed in error. Ninety-five percent of Home Health Agencies routinely submit data and claims that cannot be defended during medical review.  Yet after spending thousands of dollars on Quality Assurance activities each month, most HHA’s still don’t know why their claims are being denied. 

Claiming your patients are sicker than other agencies around you; 40-50% of you are at risk for insolvency, audits, and failure in the forthcoming payment models.  Value-based payment models, 5-star ratings, and Pre-Claim reviews are all impacted by this myth and lack of understanding of the data available to Home Health Agencies.

Purchase  

Understanding Therapy Metrics: Manage, Improve, Repeat.

Continuing Education This course is approved for 1 contact hour(s) of Continuing Education for: Nursing

Chad Whitefield, of Advance Rehabilitation Management Group leads this webinar that provides insight into incorporating any of 40 metrics into your therapy program. The course focuses on benchmarks in all 4 key result areas - operations, compliance, satisfaction (client and associate) and outcomes.  Chad also introduces instruments that allow managers to collect and analyze key therapy related metrics as well as tools for use in hiring and creating job descriptions.

Purchase  

How to Hire and Retain the Best Caregiver

It is expensive to recruit and hire caregivers.  Losing quality employees and clinicians affects not only your bottom line, but also the continuity of care and satisfaction of your patients and their families. 

So, what are the secrets to hiring and retaining the best of the best? And how do you use that process to increase sales?  Ginny Kenyon, of Kenyon Homecare Consulting, has the answers and is leading this educational webinar to teach you just that.

This webinar discusses: 

  • How to hire the very best caregivers

  • How to retain the caregivers

  • How to use the hiring process to boost sales and your reputation

 

Purchase  

Hospice Item Set Update

Continuing Education This course is approved for 1 contact hour(s) of Continuing Education for: Nursing

Katie Wehri does a masterful job of reviewing the entire Hospice Item Set (HIS) and delving deep into the two new quality measures to begin collecting data for on April 1, 2017 - Hospice Visits When Death is Imminent Measure Pair and the Hospice and Palliative Care Composite Process Measure.  The HIS tool has been updated to reflect the new reporting requirements and hospices will begin using the HIS version 2.00.0 with admissions and discharges after April 1, 2017. 

To utilize standardized tools most successfully, it is important to understand the instructions for each component and measure definitions.  This informative webinar will:

  • review the current HIS reporting requirements
  • list the two new quality measure details
  • explain the four new HIS items
  • provide a preview of publicly reported data
  • share common HIS questions and concerns while providing tips for dealing with these issues.

Purchase  

New Conditions of Participation for Home Health

Continuing Education This course is approved for 1 contact hour(s) of Continuing Education for: Nursing

 The new Conditions of Participation are here and become effective on July 13, 2017!  There are NEW Conditions – QAPI and Infection Control. There are also many changes to Patient Rights, Aide services, Coordination of Care, Emergency Preparedness, and more!  Sharon Litwin of 5 Star Consultants led this education session.  Her focus is on the key changes and principles of the new Conditions of Participation, highlighting: 

  • The COPs Focuses on a Patient- Centered, Data-driven, Outcome oriented process that promotes high quality patient care at all times for all patients.
  • Continuous, integrated care process across all services, based on patient centered assessment, care planning, service delivery and quality assessment / performance improvement.
  • Interdisciplinary approach recognizing skills of all of the team- think Case Management!

 

Purchase  

Foundational OASIS Concepts

Continuing Education This course is approved for 1 contact hour(s) of Continuing Education for: Nursing

The purpose of this webinar is to provide insight into the importance of properly answering portions of the OASIS document that relate to key Medicare initiatives to justify homebound status and medical necessity, as well as providing agencies with training tools to assist in their orientation and training programs. The course will focus on current Medicare changes, the effect of proper scoring on case integrity, insight into training difficult associates, and the impact proper scoring has on the agency. The speaker will also introduce instruments and training tools that allow managers to collect and analyze key metrics as well as tools for use in training start of care clinicians. Course objectives include: 

  1. Understanding of new Medicare initiatives to include Pre-Claim Review and Value Based Purchasing
  2. Understand the effect of proper OASIS scoring on the agency
  3. Identify methods to track and evaluate SOC clinician’s performance
  4. Understand CMS’s intent in answering functional questions inside the OASIS
  5. Understand how to present clinical rational in training SOC clinicians

 

Purchase