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Leadership- Decision Making

  •   Webinar
  •   3/27/2019
  •   Diane Link, RN, MHA

Leaders in healthcare are faced with making decisions every day. As you grow in leadership those decisions become more complicated and more frequent. Understanding the styles of decision making, strategies to making decisions and learning from past decisions is a key leadership trait.

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Home Health Aides Impact on Outcome Improvements

  •   Webinar
  •   2/14/2019
  •   Diane Link, RN, MHA

Patients and Payer sources are using the CMS Five Star Ratings and Home Health/Hospice Patient Satisfaction Scores to provide a glimpse into the agency’s quality of patient care. In this presentation we will look at the role of the Home Health Aide in Outcome Improvement and Patient Satisfaction including tips for the home health/hospice aides on how to implement changes in their care practices to help move outcome scores.

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