Business Lines

Business Lines

Segments

Developing a Mentor Program

  •   Webinar
  •   6/26/2018
  •   Heather Calhoun, RN, BSN, HCS-D, COS-C, HCS-H

Clinician Retention is still one of the most significant issues with which Healthcare organizations are facing.  One reason for this is that most organizations do NOT have a formal Mentoring Program in place to ensure the happiness and tenure of their staff.  This educational webinar will teach you how to build and implement a Mentor Program in your organization.

 

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Aide Education: Personal and Environmental Safety

  •   Webinar
  •   6/19/2018
  •   Jnon Griffin, RN, MHA, HCS-D, COS-C, HCS-H, HCS-C

At the heart of most individuals that provide care for a patient in their home is the well being and improved condition of the patient.  However, the safety of those persons is just as important and critical.  These clinicians and caregivers face an array of safety risks - overexertion, falls, car accidents, and hostile pets to name a few - that make their jobs more treacherous than those of their hospital counterparts.

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Cultural Diversity: Being Sensitive To Those We Serve

  •   Webinar
  •   6/14/2018
  •   Gilbert Marez, D.Min.

Healing is not simply treating a clinical problem of a patient. It is truly reaching the hearts and minds of human beings. If you don’t know how your patients are going to receive the clinical, mental and spiritual care that is being delivered – how can you truly impact their lives?  In this webinar, you will learn to identify various cultural signs that may increase a clinician’s and support staff’s awareness about concepts and preferences of patients of different cultural and ethnic backgrounds. Come learn how to provide true care in a manner that can be appreciated by all people!

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ADR Education: Prevention and Response

  •   Webinar
  •   5/17/2018
  •   Diane Link, RN, MHA

 

Additional Documentation Requests.  They just won’t go away!  Homecare and Hospice are under more scrutiny by CMS and other payers than any other time in our industry’s history.

Understanding the ADR timeliness, review and response process will enable your agency to respond quickly and efficiently to the requests. In this presentation you will not only learn WHAT to do when you receive an ADR, but HOW to prevent them in the first place!

 

 

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Aide Education: Dementia, Alzheimer's and Mental Health

  •   Webinar
  •   5/15/2018
  •   Jnon Griffin, RN, MHA, HCS-D, COS-C, HCS-H, HCS-C

This webinar continues our series on Disease Recognition for Aides.  Whether for just Aides, or simply to be consumed as refreshing the basics of this disease, this comprehensive education on Dementia, Alzheimer’s and Mental Health is worth your time.  Persons with Alzheimer’s disease and other dementias have different needs, with these needs changing and evolving as one progresses through the stages of the disease. Aides need training and experience in caring for someone with Alzheimer’s, Dementia, and other Mental Health issues. 

 

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Good Ways To Break Bad News - Social Workers

  •   Webinar
  •   5/1/2018
  •   Heather Calhoun, RN, BSN, HCS-D, COS-C, HCS-H

In healthcare, especially Hospice, dealing with death and dying is a part of the job.  Yet often times Social Workers are left to explain what the hospital or physician did not - that hospice has been called because there is nothing else that can be done for the patient.  These are difficult conversations to have with both the patient and their family.  Just because Social Workers are used to having these conversations, that does not mean it is easy.  This webinar will teach you some techniques to discuss the delicate subject of death and dying.

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