Business Lines

Leadership: Change Management

  •   Webinar
  •   5/28/2019
  •   Diane Link, RN, MHA

Healthcare leaders have faced new regulations, new payment models and more challenges in patient care at an insanely fast rate. Leaders need to be comfortable with change and have the skills to lead a team in change. In this webinar we will look at leadership skills that will support change and provide insight into change management models that can be used within an organization.

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Leadership- Engagement and Team Building

  •   Webinar
  •   4/25/2019
  •   Penny Lovitt

Leaders can’t do it on their own. You need your team engaged and able to work together to reach improved patient and operational outcomes. Sounds easy right? In this webinar we will identify leadership skills that promote engagement, ways to improve staff engagement and identify team building activities that address weaknesses in your team.

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Leadership: Accountability- How to Stop Putting Out Fires

  •   Webinar
  •   2/28/2019
  •   Diane Link, RN, MHA

Today’s leaders face changing regulations, changing pay models while also managing staff that have different work expectations.  In this webinar we will look at different methods of holding staff and leaders accountable to perform at their highest level with the least amount of oversight.

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Customer Service and Quality Care

  •   Webinar
  •   6/5/2018
  •   Ginny Kenyon, RN, MN

Post-acute healthcare providers are fighting battles on all fronts these days:  decreased reimbursement, increased regulatory complexity, and clinician retention.  Aspects of all this are out of their control – but one thing that every healthcare provider CAN control is how they treat their patients and customers.  Having a structured and effective Customer Service program is not only the “right” thing to do, but it also has an impact on a provider’s ability to improve their Quality of Care.  

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Episode 26: Tracey Moorhead of Elevating Home

  •   Podcast
  •   5/16/2017
  •   Tripp Matthews, Tracey Moorhead

 

Tracey Moorhead, President & CEO of Elevating Home, joined me for a conversation about Elevating Home, the new national advocacy organization for Home & Community Based Services.  This is a very informative discussion about how Elevating Home was formed, WHY it was formed, and what they are going to do in order achieve their mission of making Patient-Centered Care in the Home a fundamental pillar of our national healthcare structure. 

 

We do learn more about Tracey, and how she got to where she is today, and what the plans are for this group now and in the future. 

 

It is an ambitious and great thing Tracey and her group aim to do. 

 

Links:

 

Elevating Home - http://www.elevatinghome.org

 

Curaport – http://www.curaport.com

 

VNAA – www.vnaa.org

 

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Elevating Home: Raising the Bar for Patient-Centered Care at Home

  •   Article
  •   5/16/2017
  •   Tripp Matthews

In April of this year, a two-year project came to fruition with the formation of a new National advocacy organization for the Home Health Care arena:  Elevating Home.  This article is an editorial perspective on this group, as well as an interview with the President & CEO of Elevating Home, Tracey Moorhead. 

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